An Operations Manager is much like a Tech Manager but on a much bigger scale. An Operations Manager is responsible for up to 50 people. Operations Manger spends more of their time working on HR items such as hiring, vacation request, training and inspecting. Operations Manager tends to work half in the office and half out of the office, 3/4 of the hours are day time and 1/4 are nights. Operations Manager and Night Assistant Manager are two of the most important jobs at ACS.
The quality needed to be an Operations Manager is one who puts work first and is driven to always work hard.
After Operations Manger the next step is General Manager.